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Trade Accounts

To Establish a Trade Account

To establish a trade account, submit an order by mail or fax on your business letterhead and include payment by check or credit card.

Please include the following information with your order: the name, telephone number, fax number, and email of your buyer and your accounts payable person; contact information for two credit references; your business’ web address; and your business’ Sales and Use Tax License, Reseller Permit, Reseller License, or something similarly named by your state or local jurisdiction.

States without sales tax or reseller licenses, please furnish one of the following: business license information, gross receipts certificate, personal property tax number, excise tax certificate number, Employer Identification Number (EIN), State Unemployment Tax Authority (SUTA) registration number, occupancy permit, or similar item which establishes you as a business within your state or local jurisdiction.

Discounts

All qualifying Bookstore/Trade accounts receive the following discounts off their combined USCCB product purchases:

*”Item” indicates products that are sold as single copies (e.g., books, resource manuals, videos, DVDs) or products that are sold in bulk packages (i.e., in quantities of 25 brochures or 100 cards.)
#Offline orders are all orders placed by mail, fax, or phone.

Returns

For online Return Authorization Request Form

Bookstore/trade customers must receive authorization in writing before returning titles. Returns are accepted up to one year of original purchase. All returns must be in salable condition (no price marking or stickers, no damage to covers or text [torn, bent, marked, faded, dog-eared, and so forth]); videocassette and dvd titles and other packaged materials must be in original shrink wrapping. Acceptable returns will be credited at the original invoice price—please supply USCCB Publishing invoice number with return. Returns without USCCB Publishing invoice number will be credited at 50% of current list prices.

Please note that annual or seasonal publications such as Catechetical Sunday materials are nonreturnable.

In order to ensure that credit is received for returned titles, the copy of the Returns Authorization Form must accompany the return. To receive authorization to return titles, fax your request to: Returns Supervisor, USCCB Publishing, at 202-722-8709. All returns must be made within 30 days of the date listed on the Returns Authorization Form.

Tax

Orders to customers in Washington, D.C. (5.75%) and New York (check local rates) must include applicable sales taxes. Nontaxable entities must submit a copy of their tax-exempt certificates (containing their tax ID number) in order to have the tax waived.

Payment Terms

Bookstores and trade accounts may choose to make payment with order or be billed on purchases totaling any amount.

An invoice is included with fulfillment of orders. All billed orders must be paid within 30 days of the date of the invoice. A finance charge of 1.5% per month will be applied to all balances outstanding over 30 days. Payment must be made in U.S. dollars.

Shipping and Handling

Shipping charges are calculated using actual freight charges, plus a handling fee. Most orders are shipped via United Parcel Service (UPS) or United States Postal Service (USPS) and are delivered in 10 to 15 business days after our receipt of order. Orders addressed to post office boxes are sent via the United States Postal Service.

Rush delivery service may be requested at the time the order is placed for an additional charge.

Out-of-Print Titles

A list of out-of-print titles is available at our website. The listing includes the ISBN number, title, and out-of-print date.

USCCB Publishing • 3211 Fourth Street, NE • Washington, DC 20017 • Call us toll-free: 877-978-0757 • Fax: 202-722-8709 • Customer Service: CSS@usccb.org