Customer Accounts

Frequently Asked Questions

• How do I create a new account?
• How do I add a different shipping address to my existing account?
• How do I change contact information in my existing account?
• How do I change my password?
• How do I change my username?
• How do I get my discount on my order?
• How do I get my log in information if I have recently subscribed to the Resource Service or USCCB Preferred?
• How do I know if I am getting the right discount?
• How do I log into my Resource, trade, or USCCB Preferred account?
• How do I send an order to a different address?
• What are my payment options?
• What are my shipping options?
• What do I do if I get an "invalid username or "password" message?
• What do I do if I don't see my discount?